C L O S L E R
Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative

Today is Transgender Day of Visibility. How do you make sure your patients feel seen and heard?

Takeaway

“Use their name. Ask people how they would like to be addressed and then do that. Yup. Just that simple.”-Dr. Colleen Christmas, Johns Hopkins Medicine

Connecting with Patients | March 31, 2023 | <1 min read

Highlights

Build trust.

Dr. Megan Gerber, Albany Medicine, New York
Be attentive, kind, and curious.

Dr. Hailey Haffey
Use their name. Ask people how they would like to be addressed and then do that. Yup. Just that simple.

Dr. Colleen Christmas, Johns Hopkins Medicine
Simply showing genuine interest in their lives.

Dr. Jeff Millstein, Penn Medicine
Get to know every patient as a person.

Dr. Eric Last, Northwell Health, New York

Dr. Megan Gerber, Albany Medicine, New York

Follow patient’s lead. Practice #culturalhumility. Your patient is the expert on their body and health goals – building trust is essential

Dr. Hailey Haffey

Be open to what you can learn about gender for yourself and others no matter your education or expertise. Be attentive, kind, and curious.

What do you think?

Do you want to add to the conversation? Please share!

Dr. Colleen Christmas, Johns Hopkins Medicine

Use their name. Ask people how they would like to be addressed and then do that. Yup. Just that simple.

Dr. Jeff Millstein, Penn Medicine

Simply showing genuine interest in their lives.

Dr. Eric Last, Northwell Health, New York

Get to know every patient as a person.

Conversation

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