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Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative

What have you learned about clinically excellent care from a patient or other teacher in your life?

Takeaway

“When I was a med student at McGill, I did a rotation with Dr. Balfour Mount. He was magical in his abilities to connect, communicate, and offer comfort to all patients in the palliative care unit. I think of him regularly (30 years later) and am still aiming to emulate his grace.”-Dr. Scott Wright, Johns Hopkins Medicine

Passion in the Medical Profession | October 6, 2023 | <1 min read

Highlights

When I was a med student at McGill, I did a rotation with Dr. Balfour Mount. He was magical in his abilities to connect, communicate, and offer comfort to all patients in the palliative care unit. I think of him regularly (30 years later) and am still aiming to emulate his grace.

Dr. Scott Wright, Johns Hopkins Medicine

Patients have taught me to show myself grace.

Dr. Shannon Scott-Vernaglia, Mass General

Years ago, one of my patients said, “You ask some pretty good questions, but there's one question you don’t ask that you should: you should ask, ‘What’s the biggest cause of aggravation in your life?'” I've followed her advice and have marveled at how much more I learn about the lives of my patients and the struggles they are facing.  

Dr. David Hellman, Johns Hopkins Medicine

Patients have taught me resilience, kindness, and focusing on what matters: health, loved ones, meaningful connections, and small wins. My favorite teachers showed me how to keep the patient at the center of all decisions and not let the craziness and frustrations of the day take over compassion.

Dr. Aline Charabaty, Johns Hopkins Medicine

From a mentor: zoom out and gain perspective before responding to a challenge.

Dr. Jeff Millstein, Penn Medicine

From my most important mentor: “Care, sincerely, about your patients. Your best work will come naturally after that.”

Dr. Eric Last, Northwell Health

My mentor taught me that the character of a physician is foundational to excellent patient care.

Dr. Margaret Chisolm, Johns Hopkins Medicine

To always listen and always make sure the patient is heard.

Dr. Panagis Galiatsatos, Johns Hopkins Medicine

Dr. Scott Wright, Johns Hopkins Medicine

When I was a med student at McGill, I did a rotation with Dr. Balfour Mount. He was magical in his abilities to connect, communicate, and offer comfort to all patients in the palliative care unit. I think of him regularly (30 years later) and am still aiming to emulate his grace.

Dr. Shannon Scott-Vernaglia, Mass General

Patients have taught me to show myself grace. The times I have raced in late to a patient’s room apologizing and had them show me kindness, compassion, and grace telling me they know I must have been taking good care of someone else has helped me hold that truth for myself

What do you think?

Do you want to add to the conversation? Please share!

Dr. David Hellman, Johns Hopkins Medicine

Years ago, one of my patients said, “You ask some pretty good questions, but there’s one question you don’t ask that you should: you should ask, ‘What’s the biggest cause of aggravation in your life?’” I’ve followed her advice and have marveled at how much more I learn about the lives of my patients and the struggles they are facing.

Dr. Aline Charabaty, Johns Hopkins Medicine

Patients have taught me resilience, kindness, and focusing on what matters: health, loved ones, meaningful connections, and small wins. My favorite teachers showed me how to keep the patient at the center of all decisions and not let the craziness and frustrations of the day take over compassion.

Dr. Jeff Millstein, Penn Medicine

From a mentor: zoom out and gain perspective before responding to a challenge.

Dr. Eric Last, Northwell Health

From so many patients: “Assume nothing about me; you’ve likely got very little idea about all of the days that got me here.” From my most important mentor: “Care, sincerely, about your patients. Your best work will come naturally after that.”

Dr. Margaret Chisolm, Johns Hopkins Medicine

My mentor taught me that the character of a physician is foundational to excellent patient care. He always prioritized virtue development in his mentees as much as the acquisition of knowledge and skills, and is why my museum-based teaching focuses on professional identity formation.

Dr. Panagis Galiatsatos, Johns Hopkins Medicine

To always listen and always make sure the patient is heard. In their story, it’s not only the diagnosis, but what they view as health. And that should always be our priority: their health.