"Many of us made unfair assumptions about the ability or willingness of older patients to embrace telemedicine, and have been humbled in recognizing our biases." August 11, 2020 | 3 min read Insights From Practicing Telemedicine By Jeffrey Millstein, MD, Penn Medicine To make the most of video visits, stay attuned to your patients' nonverbal cues and avoid any background distractions in your environment.