You searched for communication - Page 2 of 10 - CLOSLER

January 20, 2021 | 3 min read

How to Repair Patient-Clinician Relationships

By Shara Nauth, MD, Western University, Ontario, Canada

To rebuild a patient-clinician relationship, apologize and acknowledge your patient’s feelings.

February 28, 2023 | 1 min read

Mitigating social isolation

By Mfon Umoh, MD, PhD, Johns Hopkins Medicine

All medical specialties need to screen for isolation. Asking patients who their social supports are and who they feel close to is a good starting point.

The Baltimore Museum of Art. Wikipedia.org. Photograph by Eli Pousson, 2018 March 25.

April 7, 2020 | 3 min read

The Personal Responses Tour in Medical Education

By Howard Chang, Medical Student, Johns Hopkins Medicine

Arts-based medical education improves fundamental clinical skills, including ambiguity tolerance, reflective ability, bias awareness, and empathy. It can also enhance the well-being of healthcare professionals.

After a clinic visit with a Black girl and her father, the dad asked where I went to college. When I told him Stanford, he said, “I knew it!” Then, he looked at his daughter and said, “If she can do it, you can too!”

April 13, 2022 | 2 min read

The Role of Disclosure in Medicine

By Rebekah Fenton, MD, Northwestern University

Carefully considered clinician self-disclosure can forge a more personal connection between patients and healthcare professionals.

February 27, 2018 | 2 min read

On Discrimination, Transparency, and Mutual Respect

By Anika Hines, PhD, MPH, Johns Hopkins University School of Medicine

Patients' past experience with discrimination may influence how they interact with you. Acknowledging this may improve communication and patient care.

February 18, 2020 | 3 min read

4 negotiating tips from “Never Split the Difference”

By Scott Wright, MD, Johns Hopkins Medicine

We regularly negotiate with patients en route to shared decision making. Tips from Voss' book "Never Split the Difference" can improve your communications with patients.

November 21, 2022 | 3 min read

The Angry Daughter

By Bill Bachman, MD, Albany Medical College

When working with patients or loved ones who are confrontational, recognize your own feelings, try to understand theirs, and know when to ask for help from colleagues.

September 28, 2020 | 2 min read

Practicing the Art of Listening

By Jeffrey Millstein, MD, Penn Medicine

Listening is essential for humanistic patient care. Listening without interrupting may strengthen the patient-clinician relationship.

September 17, 2020 | 3 min read

5 Tips for Talking About Autopsy Results With Your Patient’s Family

By J. Stephen Nix, MD, Johns Hopkins Medicine

Managing loved ones’ expectations before the autopsy is critical. Ensuring there's ample time to privately review and explain the results can help bring meaning and closure to their loss.

December 3, 2020 | 4 min read

The Other Side of the Glass

By Michelle Sharp, MD, MSH, Johns Hopkins Medicine

Having a loved one in the ICU is one of the hardest things someone can experience. Timely and compassionate communication from clinicians to families is invaluable.

January 11, 2022 | 1 min read

How to Share Disappointing News

By Simone Lescott, MD, Johns Hopkins Medicine

When sharing bad news with patients, acknowledge their response and validate their emotions. Allow for time to address concerns and answer questions.

October 1, 2020 | 3 min read

3 Tips to Improve Your Body Language

By Adam Koenig, Medical Student, University of Toledo

To build a strong patient-clinician relationship, position your body with an open posture and make good eye contact.

November 13, 2019 | 4 min read

The Art of Scaffolding Conversations

By Robert Trevino, MD, PhD, Medical College of Wisconsin

Scaffolding when communicating is meeting the other person where they are in their understanding. This is essential for healthcare discussions to best meet the needs of our patients.

"Many of us made unfair assumptions about the ability or willingness of older patients to embrace telemedicine, and have been humbled in recognizing our biases."

August 11, 2020 | 3 min read

Insights From Practicing Telemedicine

By Jeffrey Millstein, MD, Penn Medicine

To make the most of video visits, stay attuned to your patients' nonverbal cues and avoid any background distractions in your environment.

The author's pediatrician was an early role model in her development as a neurologist.

October 15, 2018 | 1 min read

Respect, Empathy, and Communciation

By Andrea Corse, MD, Johns Hopkins University School of Medicine

My approach to care is to provide the kind of care you would want for yourself and your family.

June 10, 2020 | 2 min read

6 Lessons Learned From One Month as a Journalist

By Heather Kagan, MD, Johns Hopkins Medicine

Clinicians—like journalists— must communicate in an open and straightforward manner.

June 22, 2018 | 2 min read

Ars Medica: The Art of Medicine

By Javier de la Maza, MD, Johns Hopkins University

Storytelling is a powerful tool that can be used to shape our reality and reconnect with our patients. Building meaningful relationships with our patients reminds us the importance of the human experience in providing clinically excellent care.

June 8, 2023 | 3 min read

The Swiss Army Knife

By Cory Rohlfsen, MD, University of Nebraska Medical Center

Sometimes clinicians’ wellspring of empathy runs dry. Unfolding a few simple tools—like mirroring patients’ nonverbal communication—can improve therapeutic relationships and allow us to provide compassionate care even when we are not at our best.

August 22, 2019 | 3 min read

Leveraging Your Patient’s Strength

By Keri Bischoff, MA, WellBeing Coach partnering with Johns Hopkins, Rachel Salas, MD, Johns Hopkins Medicine

Excellent clinicians discover their patients talents to best deliver both recommendations and personalized care.

July 1, 2024 | 3 min read

The power of honesty

By Keshav Khanijow, MD, Johns Hopkins Medicine

Prioritizing clear communication with patients and using plain language to explain clinical information helps to build trust.

September 6, 2018 | 2 min read

The Power of Finding Common Journeys Between You and Your Patients

By Sherita Golden, MD, MHS, Johns Hopkins University School of Medicine

Our patients are deeply impacted by their community experiences outside of the healthcare setting. As physicians it is imperative that we lead by example in understanding our patients’ social challenges so that we can more comprehensively address their medical issues by treating the “whole person” and not just the disease.

March 27, 2023 | 10 min read

Ever forward: caring for patients who are transgender and gender-expansive

By Paula Neira, JD, MSN, RN, CEN, FAAN, Johns Hopkins Medicine

Treat all patients with dignity and respect and ask how they’d like to be addressed.

January 21, 2021 | 1 min read

Lost in Translation

By Sonal Gandhi, MBBS, MD, Johns Hopkins Medicine

When you and your patient don’t speak the same language, clear communication is critical. When an interpreter is unavailable, reach out to staff and others for help.

March 20, 2023 | 5 min read

Lazy gardening

By Ken Koon Wong, MD, Cleveland Clinic, Naomi Tyree, MD, Summa Health, Ohio

Talking about shared interests, such as gardening, is a wonderful way to deepen relationships with patients.

June 6, 2024 | 2 min read

Attention please

By Carol Vidal, MD, PhD, Johns Hopkins Medicine

To connect more meaningfully, clinicians need to be more interesting than a young person’s phone. Finding creative ways to engage these patients will improve the relationship.

August 29, 2018 | <1 min read

Interview With Dr. Geetha: A CLOSLER Look

By Gretchen Miller, Managing Editor

On the importance of meaningful long-term patient-physician partnerships: enjoy a 3-minute video interview with Dr. Duvuru Geetha.

January 26, 2021 | 2 min read

How to Talk With Patients About Misinformation

By Stephanie McGann Jantzen, Strategic & Crisis Communications Professional

Educating yourself about misinformation circulating on social media will help you talk with your patients about false claims. This may prevent dangerous behaviors and promote health.

July 25, 2019 | 2 min read

3 Lessons From my First House Call

By Jessica Colburn, MD, Johns Hopkins University School of Medicine

It is a privilege to be present with our patients, even during times of pain and loss. Meaningful connections, like those that naturally emerge during house calls, provide space for important decision making, comfort, and hope.

"I learned that she didn't prepare full meals. Instead, she usually snacked on food between classes and rehabilitation."

August 17, 2021 | 2 min read

There’s More to The Story

By Alexis Coslick, DO, MS, Johns Hopkins Medicine

While treating a college athlete who wasn’t recovering as expected, taking the time to understand her story uncovered new details that informed her care.

April 20, 2020 | 3 min read

Gender-Affirming Care During the Pandemic

By Carl G. Streed Jr., MD, MPH, Boston Medical Center, Liam Hein, PhD, RN, University of South Carolina, College of Nursing, Paula Neira, JD, MSN, RN, CEN, FAAN, Johns Hopkins Medicine

Postponing procedures safeguards public health but can be distressing, particularly for transgender patients. Be proactive and transparent about access limitations during the pandemic.

April 25, 2022 | 1 min read

Showing Empathy to Reduce Patient Anxiety

By Mariana Calleja, MD, Grupo Quirón, Barcelona, Spain

Smiling, communicating calmly, and avoiding medical jargon can help patients feel more comfortable and relaxed.

February 20, 2023 | 2 min read

Responding to Rejection

By Joseph Carrese, MD, MPH, Johns Hopkins Medicine

Ultimately, patients with adequate decision-making capacity decide about their course of treatment. When patients choose not to follow our recommendations, find the best possible “plan B” together.

Now is the perfect time to seek collaborators for an idea you’ve had brewing. While your idea might not result in a masterpiece like da Vinci's "Vitruvian Man" (~1490), it will reduce feelings of social isolation.

April 9, 2020 | 3 min read

Mentoring While Social Distancing

By Ruth Gotian, EdD, MS, Weill Cornell Medicine, Weill Cornell Mentoring Academy

The pandemic is a critical time for clinically excellent role models to continue mentoring. Separation creates opportunities to connect in new ways.

August 2, 2021 | 1 min read

How to Support Patients Facing an Upsetting Diagnosis

By Steve Kravet, MD, MBA, Johns Hopkins Community Physicians

In medicine, we often inform patients of new diagnoses that are life-altering—sometimes overwhelmingly so. At these times, we must show empathy and check-in frequently with them.

January 12, 2021 | 2 min read

6 ways to engage families to support child mental health

By Barbara Robles, MD, University of Texas

Strong relationships with clinicians can empower children and their families to engage more fully in their mental health treatment.

January 5, 2021 | 5 min read

Seeing and Healing Social Isolation

By Katherine Otto Chebly, MD, New York University

Social isolation and loneliness are established risk factors for disease and early death. Routinely asking about patients about their social support system (or lack thereof) allows us to give more effective care.

Pyramid Lake, Jasper National Park, Alberta, Canada.

January 4, 2021 | 2 min read

No Patient is an Island

By Biosha Jones, MD, Loma Linda University

Acknowledging and engaging with patients’ support system in the clinic or hospital may improve health outcomes.

January 24, 2023 | 2 min read

Blueberry Bushes

By Marcus Maier, PA, University of Wisconsin-Madison

A patient’s main concern is sometimes not medical. It can be helpful to ask, “Is there anything we didn’t cover that you’d like to talk about?”

March 5, 2020 | 3 min read

How to Talk About Miracles

By Jonathan Yeh, MD, Johns Hopkins University School of Medicine

Excellent clinicians can learn and practice techniques to boost the power of hope, and to incorporate the wish for a miracle into a more realistic care plan.

March 29, 2022 | 1 min read

Connecting in Silence

By Shahzara Malik, medical student, Mohammed Bin Rashid University, Dubai, UAE

Sometimes the best way for a clinician to convey empathy is through non-verbal communication.

October 25, 2023 | 2 min read

Purple Rain

By Aurora Grutman, medical student, Johns Hopkins Medicine

I observed my attending physician connect with a patient over a popular Prince song. From this encounter, I learned the power of discovering a person’s passions.

March 7, 2022 | 3 min read

How to Help Patients Navigate Complex Medication Regimens

By Howard Chang, Medical Student, Johns Hopkins Medicine

Open-ended questions can help clinicians better understand the challenges faced by patients on complex medication regimens.

November 30, 2022 | 2 min read

Anger

By Joanne Shay, MD, Johns Hopkins Medicine

When patients or loved ones express anger, honest and sincere communication may help address their feelings and underlying concerns.

July 12, 2018 | 1 min read

Storytelling in Medicine

By Susan Lehmann, MD, Johns Hopkins Medicine

The ability to learn your patient’s story from their words is the essential skill for developing a comprehensive understanding. This is crucial for accurate diagnosis and for establishing a therapeutic bond with each patient.

November 16, 2020 | 5 min read

Breaking Bad on Video

By Mark Taubert, MD, Cardiff University, Wales

Traditionally, grave medical news is shared in person; we're now having to do so virtually. During such conversations, try to infuse as much warmth and compassion as possible.

April 9, 2019 | 1 min read

Being Yourself as a Professional

By Kim Stokes, MHS, PA-C, East Carolina University

Be kind, be humble - and be yourself!

April 22, 2021 | 2 min read

Making Condolence Calls

By Maria Carney, MD, Northwell Health, New York

When a patient dies, reaching out to the family can help them with closure. It may also be beneficial for clinicians.

A patient's Maine coon kitten, pug puppy, and knitting project.

September 14, 2020 | 3 min read

The Unexpected Benefits of Seeing Patients Virtually

By Susan Lehmann, MD, Johns Hopkins Medicine

Telemedicine allows patients and clinicians to see and respond to each other’s facial expressions. Plus, clinicians are offered deeper insight into their patient’s world.

October 27, 2022 | 2 min read

Connections Accelerated

By Jamie Schwartz, MD, Johns Hopkins Medicine

Some clinical encounters require establishing a patient-doctor connection quickly. Providing emotional support may improve your ability to create trusting relationships.

January 4, 2022 | 2 min read

Welcome to The No-Judgment Zone

By Rebekah Fenton, MD, Northwestern University

After lying to my own doctor because I feared her judgment, I learned to invite all patients to be open and honest. Earning the patient’s trust will allow us to give the best care.