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C L O S L E R
Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative
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Creative Arts in Medicine
Connecting with Patients
Passion in the Medical Profession
Lifelong Learning in Clinical Excellence
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September 10, 2020 | 2 min read

Collaborating With Physical Therapists

By John Corsino, PT, Cape Cod Hospital

Better collaboration between clinicians and PT colleagues can improve the health outcomes of our patients.

April 27, 2022 | 2 min read

Listening to Your Patient’s Grief

By Avani Prabhakar, MBBS, MPH, Johns Hopkins Medicine

By listening to a patient’s story of loss, we bear witness and affirm their experience. 

July 28, 2020 | 4 min read

Transitional Objects During Physical Isolation

Encourage patients to identify items that remind them of people and places that they love but cannot be near right now. This may help ease feelings of loneliness and longing.

Original artwork by Trisha Smith.

May 7, 2024 | 1 min read

Putting back the pieces

By Trisha Smith, MA, Charlotte, North Carolina

When I was recovering from cancer, painting abstract watercolors became my healing outlet. It allowed me to process emotions, sparked self-discovery, and led me to a career in art therapy. 

January 23, 2025 | 1 min read

Only 13.9%?! 

By Edward Slipek, MD, St. Paul, Minnesota

Every patient encounter provides an opportunity to have a conversation about their physical activity levels—recognizing its profound impact on both mental and physical health outcomes. 

December 23, 2020 | 5 min read

Holiday Rounds

By Samuel Durso, MD, Johns Hopkins Medicine

If you're called on to work through Christmas and New Year’s, there's a bright side. This is typically a quieter period and may allow more time to learn from clinically excellent role models.

November 12, 2019 | 2 min read

The Early Bird Special

By Rebecca Hamburger, Medical Student, Central Michgan University College of Medicine

Timing is everything. Doing our best to optimize access to healthcare is a first step to serving our patients.

October 19, 2022 | 2 min read

Do Not Miss

By Matthew McEvoy, MD, Houston, Texas

While volunteering in a chaplain’s office as an undergrad, I learned that patients can gain strength from many sources. As a clinician, I ask all patients, “How can we support your spirituality within the healthcare system?”  

August 22, 2023 | 4 min read

HeART And Soul

By Jonathan McFarland, Medical Humanist, Autonomous University of Madrid & University of Pompeu Fabra

Incorporating the arts into patient care may be a step toward infusing compassion into what can be a dehumanizing healthcare environment. 

Mattan Schuchman and colleague caring for a patient in her home.

June 21, 2018 | 6 min read

How Home Ventilator Care Helped My Patients

By Mattan Schuchman, MD, Johns Hopkins University School of Medicine

Learning how to work with patients on ventilators at home has been a gratifying challenge.

Ask your patients, "Are you concerned about how expensive the treatment is?" You don't need to know your patients' income or out-of-pocket costs, but you can think about starting with less expensive but effective treatments.

March 16, 2021 | 3 min read

Best Practices in Shared Decision-Making

By Kevin Frick, PhD, Johns Hopkins Carey Business School

Giving exceptional care includes honoring your patient’s goals and addressing any challenges they might have with the care plan. Be mindful of the financial costs that your patients may face and discuss alternatives when possible.

December 1, 2020 | 4 min read

When Patients Trust Only You

By Howard Chang, Medical Student, Johns Hopkins Medicine

Through empathic listening, all members of the healthcare team can build rapport with patients in their most vulnerable moments.

A drive-in BINGO game during the pandemic,

November 9, 2020 | 2 min read

Supporting Older Patients’ Emotional Health During The Pandemic

By Art Walaszek, MD, University of Wisconsin

We can support our patients’ well-being by encouraging safe social interactions and addressing psychiatric illness.

April 30, 2025 | 2 min read

Aging and autonomy 

Many older patients struggle with losing independence. Healthcare professionals can partner with them and their loved ones to ease challenging transitions. 

April 24, 2025 | 5 min read

Time machine

I recently cared for a patient labeled as “difficult” and struggled. Learning more about his life story would have allowed me to serve him more effectively. 

Asking about stress levels, mood, sleep quality, and coping strategies in routine medical discussions can provide insight into a patient’s emotional well-being and open the door for further discussion. 

March 31, 2025 | 2 min read

Care of the mind 

By Paige Seegan, PhD, Johns Hopkins Medicine

By proactively discussing mental health, using non-stigmatizing language, and having a list of resources on hand, healthcare professionals can help patients get the support they need. 

November 29, 2022 | 2 min read

A Weighty Matter

By Colleen Schreyer, PhD, Johns Hopkins Medicine

Weight bias is common, harms patients, and may contribute to poor health outcomes.  

The new 2018 members of the Gold Humanism Honor Society chapter at Georgetown University School of Medicine.

June 12, 2018 | 6 min read

Transcending Quality In Pursuit of Clinical Excellence

By Jack Penner, MD

This is an excerpt of the keynote speech given by Jack Penner at the 2018 induction ceremony for the Gold Humanism Honor Society chapter at Georgetown University School of Medicine. Dr. Penner will be entering residency in Internal Medicine at UCSF as a member of the UCPC Primary Care Track.

May is Mental Health Awareness Month.

May 4, 2022 | 1 min read

Clinicians Who Need Mental Healthcare

By Eileen Barrett, MD, MPH

Clinicians give their best patient care when they are feeling well, both mentally and physically. Encourage colleagues to seek mental health care if they need it. 

September 23, 2021 | 2 min read

Best Practices for Cross-Cultural Communication

By Rebekah Fenton, MD, Northwestern University

When caring for patients with limited English proficiency, always use a licensed interpreter. Remember to direct your speech and body language to the patient. 

April 24, 2018 | 2 min read

Equality v. Equity

By Panagis Galiatsatos, MD, Johns Hopkins Medicine

Working towards giving equitable care, not equal care, should be our focus, especially if we’re aiming to shrink the health disparities gap.

November 13, 2019 | 4 min read

The Art of Scaffolding Conversations

By Robert Trevino, MD, PhD, Medical College of Wisconsin

Scaffolding when communicating is meeting the other person where they are in their understanding. This is essential for healthcare discussions to best meet the needs of our patients.

January 31, 2019 | 1 min read

How to be Mindful About Infection Prevention

By Clare Rock, MBBCh, Johns Hopkins University School of Medicine

To be mindful of preventing the spread of infection, embrace change in procedures with an open mind when it is for the greater good.

November 14, 2018 | 2 min read

How Clinicians can use “Wait, what?”

By Scott Wright, MD, Johns Hopkins Medicine

Asking good questions is fundamental for learning about our patients. Five great questions, assembled by University of Virginia President James Ryan, can help you to connect with, understand, and serve patients better.

November 5, 2018 | 2 min read

Providing Holistic Care

By Nancy Hutton, MD, Johns Hopkins University School of Medicine

Excellence in clinical care requires intellectual rigor, keen observation, empathic communication, an understanding of the context in which the patient lives, and consideration of the individual patient as the center of care. 

Our Mission

Stimulating healthcare professionals and trainees to reflect on giving exceptional care to every patient.

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