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C L O S L E R
Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative
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Creative Arts in Medicine
Connecting with Patients
Passion in the Medical Profession
Lifelong Learning in Clinical Excellence
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May 16, 2024 | 2 min read

Two coats in one small room: caring for another clinician 

Caring for another clinician is complicated and requires special thoughtfulness; false assumptions about what the “clinician-patient” understands may result in suboptimal care.    

April 12, 2022 | 2 min read

Describing the Scribe: How We Help Clinicians

By Dean Chien, CLOSLER team, Baltimore, Maryland

Medical scribes allow clinicians to focus more fully on the patient in front of them. 

"Spending time outdoors helps me cope with the stress and sadness of the job." -Dr. Jared Rubenstein

December 10, 2020 | 3 min read

Coping With Patients’ Heartbreak

By Jared Rubenstein, MD, Baylor College of Medicine

When supporting patients and their loved ones during times of great sadness and loss, cultivating a daily habit of self-care may protect against burnout.

March 24, 2022 | 3 min read

Life-Work Balance

By Deirdre Johnston, MBBCh, MD, Johns Hopkins Medicine

To mitigate burnout, remember the things that used to fascinate and inspire you before you became a clinician.   

Photo by David Kopacz.

March 9, 2022 | 6 min read

Being a naturalist to improve the health of all

By David Kopacz, MD, University of Washington

Listening and closely observing patients, in the way we appreciate and notice nature, can promote humanistic care and clinician well-being.

A perfectly imperfect brown-eyed Susan.

October 29, 2020 | 2 min read

Embracing Imperfection

By Swathi Raman, MD, MPH, LifeBridge Health, Maryland

To help with imposter syndrome, practice habits that increase your confidence.

February 24, 2022 | 3 min read

New dad and healthcare professional

By Ben Roberts, CRNP, AGACNP-BC, ACHPN, Johns Hopkins Medicine

Placing my child’s and my patients’ needs before my own gives me purpose. These responsibilities help mitigate burnout and allow me to give excellent care.

September 16, 2020 | 1 min read

Music For Stress Reduction

By Chris Dingman, vibraphonist and composer

Spend time each day doing something you enjoy, like listening to music. Just a few minutes can help you remain balanced, avoid burnout, and give better care to patients.

July 1, 2021 | 3 min read

Micro-judgements Hurt

By Tyler Mains, MD, University of California, San Francisco

Critical comments about colleagues contribute to burnout. To mitigate this, strive to be as empathetic and compassionate with coworkers as you are with patients.

September 8, 2020 | 1 min read

10 Ways to Cultivate Well-being During The Pandemic

By Rachel Salas, MD, Johns Hopkins Medicine

It's important to make an effort to improve your sense of well-being to help prevent burnout, especially during the strain of the pandemic.

June 10, 2021 | 3 min read

Why Perfectionism May Weaken Your Relationships With Patients

By Maureen Flood, NP, Johns Hopkins Medicine

My perfectionist tendencies weakened my relationship with a patient. Being aware of and working to overcome this habit can be helpful for patients and take pressure off healthcare professionals.

May 15, 2018 | 1 min read

Gratitude as an antidote to burnout 

By Jennifer Janus, MD, Johns Hopkins Community Physicians

By focusing on the positive aspects of medicine, clinicians reduce stress and provide more compassionate care. Happy Thanksgiving! 

July 16, 2020 | 3 min read

Being Human

By Kamala Tamarisa, MD, Southlake, Texas

When you notice that something is amiss with a patient or your reaction to them feels off, this is a clue to dig deeper. With time and enhanced trust in the doctor-patient relationship, things usually become clear.

September 28, 2020 | 2 min read

Practicing the Art of Listening

By Jeffrey Millstein, MD, Penn Medicine

Listening is essential for humanistic patient care. Listening without interrupting may strengthen the patient-clinician relationship.

July 6, 2020 | 3 min read

Dropping Out, Surviving, or Thriving

By Jina Sinskey, MD, University of California San Francisco

The practice of medicine inherently involves intense emotional experiences. Instead of avoiding these feelings, we must embrace them if we want to grow.

The author hiking on the Pacific Crest Trail. Copyright by the author.

November 17, 2023 | 5 min read

Hike Your Own Hike

By Lillian Hayes, Medical Student, Johns Hopkins University

Medical training and practice are marked by constant change, which can feel uncomfortable. Embracing discomfort as an opportunity for growth can help us to improve our care of patients.

Mollie, a superhero therapy dog who works with the author's pet therapy team. Copyright by the author.

April 27, 2020 | 1 min read

Therapy Dogs—Giving Joy Virtually

By Stephanie Cooper Greenberg, Johns Hopkins Pet Therapy Program

In this time of waiting, many therapy dog programs share love and gratitude virtually—sending silly pictures, sweet thoughts, and getting ready for the day when they can visit in person once again.

January 5, 2019 | 2 min read

Acceptance

By Neda Gould, PhD, Johns Hopkins Medicine

When we practice acceptance in the present moment, we free up energy to see more possibilities. We may notice some clarity in our minds and even less tension in the body. There is freedom in acceptance.

November 7, 2018 | 3 min read

How to Reduce Caregiver Burden

By Jessica Colburn, MD, Johns Hopkins University School of Medicine

Healthcare providers have the ability to provide support, connection, and resources that can help to reduce caregiver burden and increase caregiver joy.

November 27, 2019 | 4 min read

“Out of office” for real

By Shannon Scott-Vernaglia, MD, Mass General

Taking some time off for the holidays? Be a role model for your colleagues. Turn on a real out of office reply. You’ll never look back, I promise.

October 26, 2023 | 1 min read

Silent Walking

By Elizabeth Reynolds, PhD, Johns Hopkins Medicine

Take time for a mindful stroll. Instead of multitasking, untether from electronic devices, tune into the senses, and allow space for thoughts.

Original painting by Dr. David Kopacz.

August 24, 2023 | 2 min read

it is internship year

By David Kopacz, MD, University of Washington

To give excellent patient care, healthcare professionals must prioritize their own mental health and that of their trainees. This could include self-help strategies, like writing, along with professional support. 

August 14, 2023 | 3 min read

Accentuate The Positive

By Megan Gerber, MD, MPH, Albany Medical College

Sometimes interactions with patients may feel challenging. Expressing gratitude to patients for positive encounters may help reduce stress and bring joy.

July 4, 2018 | 1 min read

Recipe for the Salad Bowl of Happiness

By Vani Rao, MD, Johns Hopkins University School of Medicine

A tried and true recipe for happiness: in a large bowl of individuality, mix spoonfuls of family and friends, add whisks of peers and acquaintances, and dress it with a generous helping of core values.

January 5, 2023 | 1 min read

Quiet Quitting in Healthcare

By Scott Wright, MD, Johns Hopkins Medicine

The past three years have been difficult in healthcare and some are now doing less than we used to. Because this may be a temporary strategy, patience and understanding may be the most considerate approach.  

February 22, 2022 | 2 min read

Mindfulness Through Small Habits

By Ayman Mukerji Houseman, MS, MSW, New York City

Mindfulness practice, deconstructed into practical small habits, helps busy healthcare professionals better manage their daily stress. 

"Planting The Seed of The Heart," by David Kopacz.

September 21, 2021 | 7 min read

How are you . . . really?

By David Kopacz, MD, University of Washington

A helpful practice to connect and understand your patient is to ask, "How are you doing . . . really?” If they’re hesitant to respond, consider sharing something you’ve found stressful lately to open the conversation.

August 11, 2021 | 8 min read

Reclaiming Joy

By Ekene Ojukwu, MD, Johns Hopkins Medicine

When experiencing severe burnout during my intern year, I decided to take a year away from medicine. Upon my return, I was able to bring my authentic self into the work and to partner more effectively with patients.

July 13, 2021 | 1 min read

4 Things to Consider When Supporting Patients Through Difficult Times

By Avani Prabhakar, MBBS, MPH, Johns Hopkins Medicine

When breaking the news to a mother that she had only a few weeks to live, I discovered that empathy was be the most impactful and meaningful way to serve.

May 25, 2021 | 1 min read

“Put Your Oxygen Mask on First”

By Zeina Moukarzel, MD, MPH, Beirut, Lebanon

If clinicians don’t feel well emotionally, they may not be able to provide excellent care to their patients. When experiencing burnout, it’s advisable to take time off for rejuvenation and to consider ways to advocate for systemic change.

February 11, 2021 | 6 min read

Checklists and Connections

By Neda Frayha, MD, University of Maryland

Take five minutes to connect with a patient with no medical agenda. You may be surprised by how much joy it brings both you and them.

October 26, 2020 | 1 min read

8 Ways to Manage Election Stress

By Neda Gould, PhD, Johns Hopkins Medicine

Mindfulness strategies can help clinicians and patients alike to ease election-related anxiety and promote positive mental health.

May 30, 2018 | 2 min read

Staying Engaged

By David Feller-Kopman, MD, Johns Hopkins University School of Medicine

The opposite of burnout is engagement—here are three things you can do to stay engaged.

December 13, 2023 | 1 min read

Micro-acts of joy 

By Laura Hanyok, MD, Johns Hopkins Medicine

Focusing on your own wellness doesn’t take a lot of time. A simple practice like listing three things you’re grateful for each day can reduce burnout. 

Employers must cultivate a nurturing culture that supports the emotional and physical needs of their employees.

July 26, 2021 | 2 min read

How to Reduce Clinician Turnover

By Steve Kravet, MD, MBA, Johns Hopkins Community Physicians

When patients lose the clinician with whom they have an established relationship, they may suffer a relapse in their physical and/or mental illness. To retain valued healthcare professionals, employers must create a work culture that supports their needs.

August 27, 2024 | 6 min read

Wounded health systems 

By David Kopacz, MD, University of Washington

In my own journey as a physician, I’ve realized that healthcare's emphasis on efficiency, productivity, and the EMR can contribute to the wounding of healers. To counteract this, systems must prioritize compassion, foster a culture of caring, and make large-scale changes to create institutional and individual well-being.

"New Zealand Landscape," original artwork by the author, 2011.

July 18, 2019 | 4 min read

Circle Medicine: A Holistic Approach to Health for Clinicians and Patients

By David Kopacz, MD, University of Washington

It can be helpful to see the circle path of the hero's journey as the healer's journey, the path that we take through our lifelong medical education. For the true healer, this is not a journey we make just once, but periodically we embark on exploring new depths of the suffering of the world, reaching deep into ourselves to find new resources for healing to bring into our work and world.

April 1, 2021 | 3 min read

April Fool’s Joke: The Text Message

By Roy Ziegelstein, MD, Johns Hopkins Medicine

Don’t be a fool. IMHO, getting to know patients as individuals isn’t necessary. Is it rewarding? I’m ROFL.

February 7, 2024 | 2 min read

Vacations: a “how-to” guide 

By Laura Hanyok, MD, Johns Hopkins Medicine

Vacations have been shown to reduce burnout, but sometimes it can feel hard to take time off. Blocking vacation time at the start of the year and getting coverage in place early may help. 

November 27, 2018 | 3 min read

Sleep on it!

By Logan Schneider, MD, Stanford Medicine

Give yourself enough sleep to retain new learning, give better patient care, and help prevent burnout!

January 26, 2023 | 2 min read

The Things You Don’t Say

By Drea Burbank, MD, Putumayo, Colombia

Writing poetry, like other forms of creative self-expression, can be a way to process distressing events in clinical care.   

January 18, 2023 | 2 min read

Finding a PCP

By Laura Hanyok, MD, Johns Hopkins Medicine

Finding a primary care physician can take time, but it’s worth it to find a personal physician for longitudinal care. Suggest patients ask their family and friends for PCP recommendations. 

April 23, 2025 | 3 min read

Teamwork Rx

Medical team huddles are a powerful practice to foster unity. This routine promotes teamwork, collaboration, and respect. 

July 22, 2020 | 4 min read

Virtue Ethics

By Awais Aftab, MD, Case Western Reserve University

Virtue ethics emphasizes the importance of self-knowledge and can help us to understand our patients in the context of the totality of their whole lives.

April 5, 2018 | 5 min read

Remaking Medicine Whole

By Gregory Frichionne, MD, Harvard Medical School

A review of "Whole Person Care: Transforming Healthcare" by Tom Hutchinson, MB, McGill University.

June 25, 2018 | 2 min read

On The Professional Formation of Doctors

By Margaret Chisolm, MD, Johns Hopkins Medicine

By getting out of the business of knowledge and skills and returning to the work of professional formation, not only will medical schools and their patients win, but doctors—and the profession of medicine as a whole—will too.

March 12, 2025 | 3 min read

5 tips to move forward after a challenging patient encounter 

After a challenging patient encounter, prioritize mindful breathing and reflective reframing. This may help you give your best care to the next patient. 

June 4, 2020 | 2 min read

Breaking the Silence—How to be an Active Bystander

By Ashlyn McRae, Medical Student, Johns Hopkins Medicine, Lisa Cooper, MD, MPH, Johns Hopkins Medicine, Matthew Crane, Medical Student, Johns Hopkins Medicine, Rachel Thornton, MD, PhD, Johns Hopkins Medicine

Everyone should speak up when witnessing unprofessional behavior. This supports learners, advances health equity, and improves patient outcomes.

May 26, 2020 | 1 min read

Accelerating Adaptation in Healthcare

By Lia Logio, MD, Drexel University College of Medicine

Efficiency erodes our ability to respond to the uncertainty of life. The messy world of clinical care requires time, patience, and creative experimentation.

"Before I studied Zen, mountains were just mountains and rivers just rivers. When I started studying Zen, mountains were no longer mountains and rivers no longer rivers. But now that I’ve gained some understanding of Zen, mountains are once again mountains and rivers are once again rivers."

January 3, 2025 | 5 min read

Zen and the art of physician-maintenance 

By David Kopacz, MD, University of Washington

Healthcare professionals can help counteract "sustained inattentional blindness" and faulty clinical reasoning by integrating Zen principles into their practice. This may allow clinicians to more fully perceive the patient’s reality, as well as avoid overlooking crucial details. 

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