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C L O S L E R
Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative
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Creative Arts in Medicine
Connecting with Patients
Passion in the Medical Profession
Lifelong Learning in Clinical Excellence
Topic Search
October 30, 2018 | 1 min read

The Joy of Patient Volunteers

By Steve Kravet, MD, MBA, Johns Hopkins Community Physicians

Ask a patient to volunteer in your clinic or office - I guarantee it will add to the joy of medicine and the joy of life!

November 1, 2022 | 3 min read

Songs From The Hospital

By Shreya Srivastava, medical student, Albany Medical College

Music can supplement clinical care by creating a calm atmosphere to help patients feel safe and welcome. 

August 25, 2022 | 3 min read

Hugs Are Medicine

By Aidan Crowley, Medical Student, University of Pennsylvania

Showing genuine warmth is a compassionate way to comfort our patients. 

July 22, 2019 | 5 min read

5 Lessons From Visible Ink

By Anoushka Sinha, MD, Columbia University

It is humbling to remember we are merely characters in our patients' stories. We are neither the author nor the narrator, and certainly not the lead.

"My book knowledge will allow me to recognize the pattern leading to a medical diagnosis, but I must also move beyond the mnemonic and to make time for the person seated in front of me."

July 28, 2022 | 2 min read

Passing Tests And Failing my Family

By Emily Rodriguez, medical student, Johns Hopkins Medicine

Book knowledge about addiction offered me little to support my family members and others affected by this illness. To holistically serve, we need to take the time to connect and genuinely understand each person.

September 3, 2025 | 2 min read

“Ronaldo! Ronaldo!”

Healthcare professionals can build genuine relationships with patients by recognizing and responding to the cultural touchstones patients use to express themselves.

June 24, 2025 | 4 min read

Unsheltered lives, unmet needs 

When caring for patients who are unhoused, addressing food and housing insecurity is just as important as providing medical treatment. Prioritize building trust and ensuring psychological safety through trauma-informed interactions and a nonjudgmental approach. 

February 6, 2025 | 2 min read

Code blue 

By Ursula Gately, medical student, Johns Hopkins Medicine

Extreme heat often dominates the climate change conversation, however the dangers of extreme cold may be more perilous. Support patients, particularly those who are unhoused or with housing insecurity, by making sure they know about local warming shelters and advising them to limit exposure to the elements. 

Kim Mryncza

I enjoy spending time with my children and dog, volunteering with Girl and Boy Scouts, relaxing at the beach, yoga, and gardening. I also find it relaxing to rehab furniture in my spare time.

May 21, 2020 | 1 min read

The Importance of Writing For Popular Media Outlets

By Koushik Kasanagottu, MD, Johns Hopkins Medicine

In this era of misinformation, we have a moral responsibility as physician-citizens to write for media outlets that our patients read. Sharing accurate health information with the general public can inform decision-making and improve health.

October 19, 2022 | 2 min read

Do Not Miss

By Matthew McEvoy, MD, Houston, Texas

While volunteering in a chaplain’s office as an undergrad, I learned that patients can gain strength from many sources. As a clinician, I ask all patients, “How can we support your spirituality within the healthcare system?”  

January 27, 2022 | 2 min read

Fostering Connections During the Pandemic

By Leslie Miller, MD, Johns Hopkins Medicine

It’s been challenging for everyone to stay social through the ongoing pandemic. Trying a new hobby with a friend, and encouraging our patients to do the same, will help us stay connected through these difficult times.   

July 14, 2022 | 2 min read

How to Talk to Children About Gun Violence

By Carol Vidal, MD, PhD, Johns Hopkins Medicine

Give children time and space to talk about their worries and listen closely. Remember, it’s always best for children to first hear the news from a trusted adult.

September 13, 2021 | 4 min read

Only Connect

By Susrutha “Sus” Kotwal, MBBS, MD, Johns Hopkins Medicine

Missing a diagnosis made me realize the value of a thorough physical exam. It can often illuminate the cause of the illness.

June 30, 2021 | 2 min read

Promoting Wellness Through Intergenerational Connections

By Susan Lehmann, MD, Johns Hopkins Medicine

Bridging the generations can enhance emotional well-being for young and old. Encourage patients to reach out to older family members and neighbors!

November 21, 2023 | 2 min read

“You’ll need someone to drive you home”

By Megan Murphy, MD, Johns Hopkins Medicine

Transportation may be a barrier to healthcare, especially for procedures requiring sedation. Sometimes we need to think creatively and partner with others in order to find solutions.  

January 4, 2023 | 2 min read

Intergenerational Connections

By Susan Lehmann, MD, Johns Hopkins Medicine

We can benefit from relationships with those of different ages. Encourage patients to consider joining a community group with people from across generations. 

April 8, 2020 | 5 min read

Professionalism of Clinicians and Healthcare Leaders During a Pandemic

By Kat Jong, MD, University of Washington

Working responsibly from home is definitely acceptable. Healthcare leaders and clinicians must partner to ensure that our patients are receiving excellent care, mitigating risks whenever possible.

January 29, 2020 | 2 min read

How to Give Patients Presence

By Aidan Crowley, Medical Student, University of Pennsylvania

Leaving your own worries at the door, sitting at eye level, and listening attentively are three important ways to connect meaningfully with your patients.

November 15, 2018 | 3 min read

You’re Always a Provider, Even in the Coffee Line

By Ishwaria Subbiah, MD, MS, The University of Texas MD Anderson Cancer Center

Opportunities to ease distress extend beyond the bedside and outside of the clinic to every interaction with our patients and also their caregivers.

"An Orchid," Georgia O'Keefe, 1941, Museum of Modern Art.

November 13, 2018 | 2 min read

Seeing the Unseen

By Lauren Small, PhD

To start seeing the unseen, carving out five minutes to sit down and just listen to your patient can make a difference.

March 7, 2022 | 3 min read

How to Help Patients Navigate Complex Medication Regimens

By Howard Chang, Medical Student, Johns Hopkins Medicine

Open-ended questions can help clinicians better understand the challenges faced by patients on complex medication regimens.   

"The Persistence of Memory," Salvador Dali, 1931, The Museum of Modern Art.

November 19, 2018 | 2 min read

Learning from Learners

By Margaret Chisolm, MD, Johns Hopkins Medicine

Teaching is the best way to learn. In the end, I am not only a teacher and my residents are not only learners, but we are both a little of each.

June 5, 2018 | 3 min read

5 Things Residency Taught Me About Parenting

A general internist reflects on insights gleaned from residency applied to parenting.

The author, far right, with colleagues.

October 23, 2018 | 2 min read

Master Clinicians – The Early Years

By Vivek Murthy, MD, Johns Hopkins University School of Medicine

It’s no surprise that it takes hard work to become a great clinician. This is a glimpse of what the first steps on that road might look like.

January 12, 2022 | 2 min read

The Comfort of Death Rituals

By Jennifer Eitingon, MD, Johns Hopkins Medicine

In the past, I questioned the value of certain rituals. A woman from Panama showed me how these may provide comfort to those who have lost a loved one.  

September 29, 2025 | 1 min read

The healing pause

To connect with patients, sit at eye level, offer calm reassurance, and listen. Patients feel your steadiness before any test—presence is often the strongest initial intervention.

December 22, 2021 | 3 min read

Coping with grief during the holidays

By Ankita Sagar, MD, Brooklyn, New York

Having experienced my cousin’s death before Christmas reminds me that December isn’t a joyous time for everyone. I encourage those struggling to connect with loved ones and limit substance use. 

November 22, 2021 | 4 min read

Noticing What We’ve Seen Without Seeing

By Ekene Ojukwu, MD, Johns Hopkins Medicine

Carefully observing our patients can lead to clinically relevant insights. Sometimes what seems inconsequential at first glance may be surprisingly significant.

August 28, 2025 | 3 min read

Listening for faith

Inquiring about patients’ spiritual lives can help us deliver more compassionate, holistic care. Noting the diversity of religiosity can help us to respect the outlook and perspectives of all patients. 

May 6, 2025 | 2 min read

Healing from the emotional toll of a medical error  

Mistakes in patient care are not uncommon. Clinicians can lean on their support systems to recover from stressful events at work. Taking care of yourself enables you to continue giving compassionate care. 

June 24, 2021 | 2 min read

How to Emotionally Support Patients Through Challenging Moments

By Rebekah Fenton, MD, Northwestern University

When I was a med student, I tried to “fix” how my patient was feeling. I learned that many patients need time to sit with their feelings and that listening empathically can be the best approach.

March 19, 2025 | 3 min read

Lessons from caring for Syrian refugees 

By Nagina Khan, PhD, University of Kent

Seek to understand the unique cultural context of patients who have undergone trauma. This is paramount to building trust and providing effective care—especially for vulnerable populations, like refugees. 

May 20, 2021 | 2 min read

Alleviating Your Patients’ Worries

By April Sharp, MD, Johns Hopkins Medicine

During hospitalizations, patients and families have lots of time to worry. Asking about the concerns and empathizing may be especially helpful.

May 18, 2021 | 2 min read

A Question That Transformed my Care of Patients

By Rebekah Fenton, MD, Northwestern University

Asking patients, “What are you most worried about?” can bring to light unspoken concerns and allow fears to be addressed.

November 21, 2024 | 2 min read

Building bridges with patients through writing

By Roshni Beeharry, MBBS, University College London

Reflective journaling can be used to help us step into our patient’s shoes to understand their unique challenges. Consider experimenting with this and other forms of writing.

May 5, 2021 | 2 min read

Empathy Instead of Judgment

By Isaiah Crum, MD, University of Pittsburgh

Through the death of an infant patient, I was reminded of how integral being compassionate and non-judgmental is to clinical care.

September 24, 2024 | 1 min read

The “afterglow” 

By Alexis Coslick, DO, MS, Johns Hopkins Medicine, Carey Roesler, PA-C, Johns Hopkins Medicine

Offering free sports physical exams for high school students reconnected us to our purpose. Consider doing a community service project like this to remember why you chose a career in medicine. 

December 29, 2020 | 4 min read

Lessons From “Diary of a Med Student”

By Howard Chang, Medical Student, Johns Hopkins Medicine

Working in healthcare, we interact with people who can be offensive. A med student reflects on how best to respond to patients who are demeaning.

May 15, 2024 | 2 min read

Removing barriers to physician mental health

Taking care of yourself by getting professional help when needed is essential to giving excellent patient care. You can also encourage coworkers to do the same. 

"Helping Hands," by David Kopacz. Copyright with the artist.

November 3, 2020 | 4 min read

Beyond Resilience: Fighting the Causes of The Burnout Pandemic

By David Kopacz, MD, University of Washington

Clinician wellness should be a shared responsibility between individuals and institutions. Beyond facilitating clinician resilience, institutional transformation is needed.

July 30, 2018 | 2 min read

Stepping Forward

By Dorianne Feldman, MD, MS, Johns Hopkins University School of Medicine

There is no greater reward than the gratitude of a patient you've helped to heal.

September 23, 2020 | 4 min read

Lessons From an Elective in Narrative Medicine

By Jade Cobern, MD, Johns Hopkins Bloomberg School of Public Health

Reflection reconnects you with yourself, opens opportunities for mentorship, and brings greater empathy to patient care.

May 7, 2024 | 1 min read

Shifting careers

By Zeina Moukarzel, MD, MPH, Beirut, Lebanon

As healthcare professionals, there are multiple ways to have a positive impact on the world. If and when you step away from patient care, thoughtfully consider what will bring fulfillment and purpose. 

March 20, 2024 | 2 min read

“HEARTS”  

Creating and appreciating art as part of professional development can foster connection, promote well-being, and cultivate empathy. It can also provide opportunities for self-reflection. 

February 1, 2024 | 3 min read

Remembering your why during challenging times 

By Vee Balendra, medical student, Saint James School of Medicine, Illinois

Working in healthcare can sometimes feel overwhelming. During times of stress, recalling why you chose your career may help to inspire and rejuvenate.

November 1, 2023 | 2 min read

Lean on me

Upon learning of my patient’s death, I called their spouse to offer support. Realizing my need to talk with someone, I turned to my colleague, who was able to help me refocus on giving excellent care to other patients.  

September 6, 2023 | 3 min read

Getting Older in Medicine

By Joanne Shay, MD, Johns Hopkins Medicine

Both of my knees need to be replaced—I already can’t wait to get back to playing pickleball. I now have renewed empathy in the OR and remind patients: “Recovery will take time. Try to be patient.” 

September 1, 2020 | 2 min read

How to Help When Home Isn’t Safe

By Galina Portnoy, PhD, Yale School of Medicine, Jessica Keith, PhD, University of Central Florida, Kelly Buckholdt, PhD, Veterans Health Administration

The pandemic has resulted in everyone spending more time at home, which has increased the potential for being physically, sexually, and psychologically harmed by others. After ensuring that patients feel safe during telehealth appointments, clinicians must directly ask if they are experiencing intimate partner violence and develop a safety plan.

June 20, 2023 | 1 min read

The Road Not Taken 

By Antonio Forte, LMSW, Johns Hopkins Medicine, Larkin Corrigan, MSW, Portland, Oregon

If patients can’t manage on their own, clinicians and staff can help them use social support networks and other resources to find transportation to their appointments. Virtual visits can also be considered. 

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