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Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative
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Creative Arts in Medicine
Connecting with Patients
Passion in the Medical Profession
Lifelong Learning in Clinical Excellence
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September 14, 2022 | 2 min read

The Hippocratic Oath’s Reminder to be Artful

By Ming-Hsien Wang, MD, Johns Hopkins Medicine

Caring for diverse families, I remember the Hippocratic Oath: “. . . There is art to medicine as well as science, and that warmth, sympathy, and understanding may outweigh the surgeon's knife or the chemist's drug.”

May 19, 2021 | 3 min read

Clinical Training Translating to Clinical Excellence

By Jennifer Spicer, MD, MPH, Emory University

Bias awareness achieved in teaching/learning can transfer to the clinic. Thus learners can help clinicians become aware of bias toward patients.

January 21, 2021 | 1 min read

Lost in Translation

By Sonal Gandhi, MBBS, MD, Johns Hopkins Medicine

When you and your patient don’t speak the same language, clear communication is critical. When an interpreter is unavailable, reach out to staff and others for help.

"The Garden of Earthly Delights." Museo del Prado, Madrid. c. 1495–1505. Attributed to Hieronymus Bosch. Public domain.

December 3, 2019 | 2 min read

A Novel Mentor

By Jeffrey Millstein, MD, Penn Medicine

The clinically excellent clinician is guided by a commitment to advocate for the health and well-being of all who need care, no matter who they are.

December 8, 2022 | 2 min read

Embracing Music to Cope With Burnout

By Tara Rajendran, MBBS, MFA, Annamalai University, Annamalai Nagar, Chidambaram, Tamil Nadu, India 

Playing and listening to music every day fosters my well-being and allows me to take better care of patients.  

November 22, 2022 | 3 min read

Living Your Best Life

By Margaret Chisolm, MD, Johns Hopkins Medicine

By understanding what a good life looks like for each patient, clinicians can move beyond merely treating diseases to helping people flourish. 

December 26, 2018 | 1 min read

How to Ensure Patient Access During the Holidays

By Michael Crocetti, MD, MPH, Johns Hopkins Community Physicians

The holidays can be a stressful time for both patients and clinicians. Here are a few ideas to ensure stress-free access to care for patients, and tips for everyone to stay healthy and rested.

August 26, 2024 | 2 min read

The Argentinian way

By M. Carolina Musri, MD, Johns Hopkins Medicine

In Argentina, I learned that relationship-building in medicine is paramount. With patients, talking about anything non-medical can deepen a connection. With coworkers, sharing lunch every day can help reduce stress and improve well-being.

November 27, 2023 | 2 min read

When the truth (literally) hurts

By Eric Last, DO, Northwell Health, Wantagh, New York

When our patients are facing surgery or other procedures, thoughtful questions can help allay their worries.  

February 11, 2025 | 6 min read

“The Tao of Medicine” 

By David Kopacz, MD, University of Washington

The clinician's mindful presence and understanding of the patient's full humanity are as crucial to healing as technical skill. Let go of using language to define your experience; instead focus on the wisdom that can be found in the empty spaces between thoughts. 

April 11, 2022 | 6 min read

Effective Partnering With Medical Interpreters

By Cecilia Murach, Medical Interpreter, Johns Hopkins Medicine

A medical interpreter can support successful communication between limited English proficiency patients and the other clinical team members. This collaboration helps build cross-cultural connections with patients and improve care. 

September 25, 2023 | 5 min read

Less is More

By Jonathan McFarland, Medical Humanist, Autonomous University of Madrid & University of Pompeu Fabra

The Japanese concept of wabi-sabi can help us appreciate impermanence and approach death as part of life. 

May 9, 2023 | 3 min read

Interpreting Patients’ Goals

By Adela Wu, MD, Stanford Medicine

While caring for a patient who spoke a different language than I, the medical interpreter translated more than words. She also explained cultural differences that proved invaluable.

January 21, 2020 | 2 min read

A Daily Dose of Shakespeare

By Rachel Salas, MD, Johns Hopkins Medicine

Making time to read even just a few lines of timeless words can remind us of the complexity of being human, and facilitate clinicians' reflection upon connecting more genuinely with their patients.

March 28, 2019 | 6 min read

Integrating Psychology and Primary Care

By Benjamin Bensadon, PhD, University of Florida College of Medicine

Person-centeredness holds great potential to maximize healing in the way Osler envisioned more than a century ago. But to translate this concept clinically, psychology and medicine must come closer together. The closer we can come together, the closer we can come to Osler.  

Dr. Eric Howell sharing and communicating about patient care with a colleague.

May 22, 2018 | 1 min read

What My Patients Taught Me About Leadership

By Eric Howell, MD, Johns Hopkins University School of Medicine

A veteran hospitalists highlights four areas where patients have helped him become a more thoughtful leader.

August 19, 2024 | 3 min read

Patient-powered research 

Clinicians can empower patients through transparency, involvement, and ownership in the research process. This can foster a deeper connection with scientific discovery, enhance dignity, and advance health outcomes for all. 

April 17, 2018 | 5 min read

Knowing Your Patient

By Khalil Ghanem, MD, PhD, Johns Hopkins University School of Medicine

Diagnostic excellence begins and ends with knowing your patient.

"Mirror." Copyright with Andrew Kwok.

September 14, 2023 | 2 min read

Mirror, Mirror on The Wall

By Andrew Kwok, medical student, Albany Medical College

To become an excellent doctor, I learned to create a personalized medical education plan that plays to my strengths within the formal curriculum.

"Many of us made unfair assumptions about the ability or willingness of older patients to embrace telemedicine, and have been humbled in recognizing our biases."

August 11, 2020 | 3 min read

Insights From Practicing Telemedicine

By Jeffrey Millstein, MD, Penn Medicine

To make the most of video visits, stay attuned to your patients' nonverbal cues and avoid any background distractions in your environment.

August 14, 2023 | 3 min read

Accentuate The Positive

By Megan Gerber, MD, MPH, Albany Medical College

Sometimes interactions with patients may feel challenging. Expressing gratitude to patients for positive encounters may help reduce stress and bring joy.

June 10, 2020 | 2 min read

6 Lessons Learned From One Month as a Journalist

By Heather Kagan, MD, Johns Hopkins Medicine

Clinicians—like journalists— must communicate in an open and straightforward manner.

Parting gift for every customer—homemade pistachio granola.

August 7, 2023 | 3 min read

Insights from the book “Unreasonable Hospitality”  

By Scott Wright, MD, Johns Hopkins Medicine

Healthcare delivery is complex, and hospitality may not be prioritized. As individuals and teams, small changes in behavior may improve patient experience. 

Kau Sai Chau Public Golf Club, Hong Kong.

July 21, 2020 | 1 min read

Medicine is Like Golf

By Barry Bryant, MD, Johns Hopkins Medicine

In both medicine and golf, it's helpful to accept that much is beyond our control. Trusting our ability —grounded in thousands of hours of focused practice—may allow us to have the confidence that our best efforts will usually translate into favorable results.

March 22, 2018 | 7 min read

Fundamentals for Caring for Transgender Patients

By Paula Neira, JD, MSN, RN, CEN, FAAN, Johns Hopkins Medicine

Improve your skills as you work to support your transgender patients and interact with your transgender colleagues.

May 4, 2023 | 2 min read

The Power of Stories

By Flora Kisuule, MD, Johns Hopkins Medicine, Scott Wright, MD, Johns Hopkins Medicine

A recent grand rounds by Dr. Kimberly Manning illuminated how stories give meaning to why we do what we do.

April 19, 2023 | 1 min read

A Fall Into Grace

By Emily Rodriguez, medical student, Johns Hopkins Medicine

I felt disappointed when I forgot to keep my patient at the center of care. I reminded myself that I have the chance to do better next time. 

March 27, 2023 | 10 min read

Ever forward: caring for patients who are transgender and gender-expansive

By Paula Neira, JD, MSN, RN, CEN, FAAN, Johns Hopkins Medicine

Treat all patients with dignity and respect and ask how they’d like to be addressed. 

November 27, 2019 | 3 min read

Clouds and Codes Aren’t Care

By Gisele Waters, PhD, Founder and President of Symbiotica Consulting

The promise of artificial intelligence is that it gives healthcare professionals the opportunity to improve the quality of care by allowing humans to focus on humans.

January 31, 2023 | 1 min read

Brain Candy

By Carol Vidal, MD, PhD, Johns Hopkins Medicine

Because we don't know yet how social media affects our brain, it needs to be consumed in moderation. Scheduling times to spend time with friends and family may make it easier to get offline. 

October 15, 2019 | 5 min read

Simplicity, egalitarianism, and hygge

By Aidan Crowley, Medical Student, University of Pennsylvania

Danish clinicians appear to be clinically excellent. The key may be finding your hygge.

September 19, 2019 | 2 min read

The Importance of Partnering With Patients

By Michael Crocetti, MD, MPH, Johns Hopkins Community Physicians

What patients and families need is a clinician advocate who is available to listen, translate complex medical language, and support both the physical and mental health of the patient.

July 16, 2019 | 3 min read

3 Lessons in Hospitality From my Patient

By Loveleena Virk, MD, Kaiser Permanente, Oakland Medical Center, California.

Hospitality is a human connection through the gift of attention and care. When hospitality becomes our modus operandi, care is transformed from transactional to sacred.

November 2, 2022 | 2 min read

The Last Choice

By Ivy Akid, MD, Johns Hopkins Medicine

Caring for a man dying of cancer reminded me to always guide patients toward decisions that best align with their goals of care. 

Guanyin, Bodhisattva of Compassion, Honolulu Museum of Art. Photo by Margaret Chisolm, MD.

March 7, 2019 | 5 min read

On Looking: February Museum Visit

By Flora Smyth Zahra, MA Clin Ed, DRestDent RCS, FHEA, Kings College London, Margaret Chisolm, MD, Johns Hopkins Medicine

The more lessons on clinical excellence we look for in art, the more we find.

July 11, 2022 | 5 min read

Navigating Power Relations in Healthcare

By Hailey Haffey, PhD, University of Utah

We must be aware of the power we have in relation to our patients. This imbalance must only be used in the service of care.   

March 12, 2019 | 2 min read

Physician Burnout: The Pressure Continues to Grow

By Colin West, MD, PhD, Mayo Clinic

Support for physician mental health must be made more widely available. We must remove the stigma associated with accessing this support.

July 7, 2022 | 1 min read

Filial Affection

By Corliss Wong, MS4, The University of Hong Kong

We must listen closely to patients with dementia’s thoughts and feelings, even though their sense of reality may be different than our own.

Dr. Margaret Chisolm enjoying an outdoor art installation at the Glenstone. "FOREST (for a thousand years), 2012." Janet Cardiff and George Bures Miller.

February 6, 2019 | 5 min read

On Looking

By Flora Smyth Zahra, MA Clin Ed, DRestDent RCS, FHEA, Kings College London, Margaret Chisolm, MD, Johns Hopkins Medicine

The arts and humanities show us how to live as human beings. Our encounters with art help us to be better healthcare professionals, and give us insights that will help our learners and patients lead meaningful and purposeful lives.

February 14, 2022 | 2 min read

Patients Admitted to Hospitals May be Sicker Than Ever 

By Scott Wright, MD, Johns Hopkins Medicine

Because of the pandemic, some patients have avoided healthcare settings and professionals. Outreach to these patients is needed. 

August 31, 2018 | 1 min read

A Walk in the Woods Keeps the Doctor Away

By Rachel Levine, MD, MPH, Johns Hopkins University School of Medicine

The benefits of a walk outside include improved mood, self-awareness, emotional processing and regulation, attentiveness, and sense of well-being, as well as decreased feelings of stress and anxiety. 

February 8, 2022 | 2 min read

How to Improve Patient-Clinician Connections, Part 3

By Christine Ko, MD, Yale University

Starting each visit with a centering exercise focused on the patient may allow one to be fully present.    

April 23, 2025 | 3 min read

Teamwork Rx

Medical team huddles are a powerful practice to foster unity. This routine promotes teamwork, collaboration, and respect. 

January 13, 2022 | 3 min read

How Being Foster Parents Has Improved Our Care of Patients

By Lindsay Terrell, MD, Duke University, Patrick Hemming, MD, Duke University

Fostering children reminds us of the foundational impact of genuine empathy and compassion on the well-being of those we care for.  

Boundary Waters Canoe Area Wilderness, Minnesota.

April 14, 2025 | 4 min read

Coping with health system dysfunction 

Healthcare systems place tremendous stress on the workforce; some are trying to make working conditions better. On an individual level, healthcare professionals may be able to reduce burnout by setting boundaries, practicing self-care, and taming perfectionism.  

Soller, Mallorca, Spain

February 26, 2025 | 2 min read

Kindly words 

By Jonathan McFarland, Medical Humanist, Autonomous University of Madrid & University of Pompeu Fabra

As Osler advised, offering a "sympathetic look" and a "cheerful greeting" can transform everyday encounters into moments of healing. We all possess the capacity to uplift others. 

August 4, 2021 | 1 min read

Best Practices When Working With an Interpreter

When caring for a patient with limited English proficiency, understand that you’ll need to collaborate effectively with an interpreter. Speak naturally in the first person and maintain eye contact with your patient, not the interpreter.

July 19, 2021 | 3 min read

Diversifying the clinician workforce (archives 2021)

By Pringl Miller, MD, San Francisco, California

Diversifying the clinician workforce is associated with improved patient satisfaction and outcomes. So, what are we waiting for?

August 9, 2018 | 4 min read

Becoming a better ally

By Mariah Robertson, MD, Johns Hopkins Medicine

LGBTQ seniors are at a significantly higher risk for health disparities and frequently withhold their gender identity or sexual orientation from their physician due to fear of being turned away or discriminated against. It is up to each of us to educate ourselves so we can be empowered to routinely ask about the sexual health of our aging patients.

June 2, 2021 | 4 min read

When “No” to Others Means “Yes” to Yourself

By Ijeoma Nnodim Opara, MD, Wayne State University

Self-care requires the courage to say “no” to things that do not reinforce your self-worth, priorities, and purpose. This will allow you to most effectively serve your patients.

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