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C L O S L E R
Moving Us Closer To Osler
A Miller Coulson Academy of Clinical Excellence Initiative
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Creative Arts in Medicine
Connecting with Patients
Passion in the Medical Profession
Lifelong Learning in Clinical Excellence
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May 14, 2020 | 3 min read

Stay at Home When Possible as Restrictions Ease

By Nina Shapiro, MD, University of California Los Angeles

It’s important to remind patients and loved ones that avoiding unnecessary socialization and travel can save lives.

September 21, 2022 | 1 min read

Helping Patients Navigate Risk in The New Normal

By David Hurwitz, MD, MBA, Johns Hopkins Medicine

Using empathic listening to give COVID-related advice will help your patients balance the risks of the pandemic with enjoying the activities in their lives that matter most. 

December 14, 2020 | 2 min read

Lessons From a Zoom Thanksgiving Applied to Patient Care

By Ambereen Mehta, MD, Johns Hopkins Medicine

Zoom made it possible for me to connect with many friends and family for Thanksgiving. Patient video visits that include family members from far away may enhance goals of care discussions.

September 14, 2021 | 3 min read

The Healing Power of Music

By Brian Garibaldi, MD, Johns Hopkins Medicine

Connecting with a patient around a shared interest can be mutually fulfilling. For me, my guitar helps me to be present and give excellent care to patients.

A drive-in BINGO game during the pandemic,

November 9, 2020 | 2 min read

Supporting Older Patients’ Emotional Health During The Pandemic

By Art Walaszek, MD, University of Wisconsin

We can support our patients’ well-being by encouraging safe social interactions and addressing psychiatric illness.

May 26, 2020 | 1 min read

Accelerating Adaptation in Healthcare

By Lia Logio, MD, Drexel University College of Medicine

Efficiency erodes our ability to respond to the uncertainty of life. The messy world of clinical care requires time, patience, and creative experimentation.

October 12, 2020 | 2 min read

Advising Parents on a Safe Halloween

By Jade Cobern, MD, Johns Hopkins Bloomberg School of Public Health, Peyton Pike, MS, CCLS, Johns Hopkins Medicine, Rosemary Hawkins, MS, CCLS, Johns Hopkins Medicine

By being creative, everyone can safely celebrate Halloween this year. Beyond your household, consider holding a neighborhood physically distanced costume parade.

April 8, 2020 | 5 min read

Professionalism of Clinicians and Healthcare Leaders During a Pandemic

By Kat Jong, MD, University of Washington

Working responsibly from home is definitely acceptable. Healthcare leaders and clinicians must partner to ensure that our patients are receiving excellent care, mitigating risks whenever possible.

April 14, 2021 | 2 min read

Helping Parents Navigate The Return to School

By Kate Connor, MD, MSPH, Johns Hopkins Medicine, Megan Collins, MD, MPH, Johns Hopkins Medicine, Sara Johnson, PhD, MPH, Johns Hopkins Medicine

As children transition back to in-person learning, encourage parents to monitor their children’s well-being and behaviors to determine if they need more support.

March 18, 2021 | 5 min read

The 24 Notes of Taps

By William Wright, DO, MPH, Johns Hopkins Medicine

Let us honor the bravery of clinicians who have sacrificed everything in this pandemic to serve others.

August 25, 2020 | 4 min read

A Real Hero and a Real Human Being

By Andrew Philip, PhD, Primary Care Development Corporation

The pandemic has created more stress for everyone, including healthcare professionals. Finding a relaxing activity to practice regularly can help you persevere.

July 17, 2020 | 1 min read

Person-Centered LGBTQ Care in the Pandemic Era

By Justin Fontenot, MSN, RN

Patient-centered care requires considering your patients’ wants and needs in their management. ALL patients deserve person-centered care.

February 14, 2022 | 2 min read

Patients Admitted to Hospitals May be Sicker Than Ever 

By Scott Wright, MD, Johns Hopkins Medicine

Because of the pandemic, some patients have avoided healthcare settings and professionals. Outreach to these patients is needed. 

"Heart Meditation," original painting by the author. Copyright by the author.

March 19, 2020 | 3 min read

Returning to Medicine of the Heart During a Pandemic

By David Kopacz, MD, University of Washington

How can we practice the kind of medicine that we so desperately need right now? Perhaps it is time to return to a medicine of the heart and of the soul.

January 5, 2021 | 5 min read

Seeing and Healing Social Isolation

By Katherine Otto Chebly, MD, New York University

Social isolation and loneliness are established risk factors for disease and early death. Routinely asking about patients about their social support system (or lack thereof) allows us to give more effective care.

August 25, 2021 | 2 min read

‘Stay calm and carry on’

By Nicole Cifra, MD, MPH, University of Rochester

Educating people about the value of vaccinations is our duty. If you encounter resistance or hostility, don’t take it personally, and reach out to colleagues for support.

February 3, 2022 | 2 min read

Perspective Matters

By Souvik Chatterjee, MD, Johns Hopkins Medicine

As the pandemic continues, I remind myself that my job is to give selflessly to those who are sick. It’s helpful to lean on my team when situations feel especially challenging.

December 9, 2021 | 4 min read

3 Lessons From Coach Ted Lasso

By Claire Crawford, MSW, PhD, Texas Childrens , Jared Rubenstein, MD, Baylor College of Medicine, pediatric

Apple TV’s “Ted Lasso” shares a simple message—be kind. We can never truly know what it’s like to walk in another person’s shoes. Curiosity, instead of judgment, helps us give better patient care.

A safe takeout meal for residents and fellows to pick up.

January 13, 2021 | 1 min read

How to Support Your Learners During a Pandemic

By Laura Hanyok, MD, Johns Hopkins Medicine

Listening to your trainees is always the first step in prioritizing their well-being and mitigating burnout. This is especially important during challenging times.

May 21, 2020 | 1 min read

The Importance of Writing For Popular Media Outlets

By Koushik Kasanagottu, MD, Johns Hopkins Medicine

In this era of misinformation, we have a moral responsibility as physician-citizens to write for media outlets that our patients read. Sharing accurate health information with the general public can inform decision-making and improve health.

January 9, 2024 | 3 min read

Dust and distrust

By Matthew Kelly, PhD, MPH, Johns Hopkins Medicine

Infection-related epidemics, like AIDS and COVID, teach us much about caring. To provide humanistic care, clinicians must continuously endeavor to assess and build trust with patients. 

July 29, 2021 | 2 min read

Lessons From Duke Ellington

By Jeffrey Millstein, MD, Penn Medicine

Listening to The Duke, I realized that I care for patients best when my clinical encounters are like jazz duets—lots of listening and imbued with improvised spontaneous interplay.

A shared client-therapist drawing created in a teletherapy session on Zoom whiteboard. Copyright with the authors.

May 4, 2020 | 2 min read

Connecting With Teens Via Telemedicine

By Michelle Munson, LMSW, PhD, Nadia Jenefsky, MPS, LCAT

Suspending judgement is critical to building a trusting relationship, especially with teens.

June 2, 2021 | 4 min read

When “No” to Others Means “Yes” to Yourself

By Ijeoma Nnodim Opara, MD, Wayne State University

Self-care requires the courage to say “no” to things that do not reinforce your self-worth, priorities, and purpose. This will allow you to most effectively serve your patients.

June 9, 2021 | 2 min read

How to Support Patients When Transitioning Back to “Normal”

By Laura Hanyok, MD, Johns Hopkins Medicine

As we move through phases of the pandemic, understanding patients’ goals and asking about their worries is paramount.

April 22, 2021 | 2 min read

Making Condolence Calls

By Maria Carney, MD, Northwell Health, New York

When a patient dies, reaching out to the family can help them with closure. It may also be beneficial for clinicians.

March 22, 2021 | 2 min read

Why I Care About The Costumes in “Little Women”

By Leslie Miller, MD, Johns Hopkins Medicine

We can build deeper relationships with our patients by talking with them about their passions—from Broadway to zinnias.

Martin Luther King Jr. Memorial, Washington, D.C.

March 25, 2020 | 1 min read

Standing With Courage During Challenging Times

By Juliette Perzhinsky, MD, MSc, Central Michigan University

"The ultimate measure of a [person] is not where [s/he] stands in moments of comfort and convenience, but where [s/he] stands at times of challenge and controversy." -Martin Luther King Jr.

February 23, 2021 | 3 min read

Tips For Giving Medical Updates to Families

By Joshua Budhu, MD, Mass General

A physician’s disappointment in hearing surprises about his loved one’s condition sparked new insights on the value of regularly updating families about the patient.

March 24, 2020 | 1 min read

Exercising for Wellness During the Pandemic

By Erica Leonard, MD, Johns Hopkins University School of Medicine

With the drastic changes to our lives due to COVID-19, we can still stay active. Exercise during this challenging time can help improve everyone's emotional well-being and physical health.

June 22, 2020 | 4 min read

Doing Something or Doing Nothing: Health Disparities, Racial Justice, and the Risk of Failing to Meet This Moment

By Hal Kronsberg, MD, Johns Hopkins University School of Medicine

Truly addressing health disparities and racial justice requires an intense and challenging examination of our own clinical practices and how they may perpetuate inequalities. We must continually hold ourselves and our institutions accountable on the path to building a more just medicine.

March 31, 2020 | 1 min read

Unplug, Rest, and Reboot

By Jeffrey Millstein, MD, Penn Medicine

In times of stress, it’s important to find time each day to unplug.

July 28, 2020 | 4 min read

Transitional Objects During Physical Isolation

Encourage patients to identify items that remind them of people and places that they love but cannot be near right now. This may help ease feelings of loneliness and longing.

June 10, 2020 | 2 min read

6 Lessons Learned From One Month as a Journalist

By Heather Kagan, MD, Johns Hopkins Medicine

Clinicians—like journalists— must communicate in an open and straightforward manner.

June 1, 2020 | 3 min read

Tribute to the Med School Class of 2020

By Donald Berwick, MD

The pandemic is an ongoing reminder of the privilege of caring for our fellow humans. It also gives healthcare professionals the opportunity to reconnect with our deepest values—healing, justice, equity, respect, and love for our work.

"A return to 'normalcy' may be a return to challenging situations–school or workplace bullying, for example."

May 8, 2023 | 1 min read

“How are you?”

By Rheanna Platt, MD, MPH, Johns Hopkins Medicine

When asking patients and others how they are doing post-pandemic, consider opening with, “I know the transition back to ‘normal’ hasn’t been easy for everyone.” Then leave time for responses other than “fine.”  

June 3, 2021 | 1 min read

Supporting Asian American and Pacific Islander (AAPI) Patients

By Frederick Chen, MD, MPH, University of Washington

When caring for AAPI patients during a time of heightened racial violence and discrimination, ask them if they feel safe, supported, and what you can do to help.

August 24, 2022 | 2 min read

Conversations With Those Who Are Vaccine-Hesitant

By Joan Park, MD, Johns Hopkins Medicine

Talking about vaccines with patients can sometimes feel challenging. Extending empathy, sharing your own story, and being honest about potential side effects can be helpful. 

February 8, 2021 | 2 min read

The Silver Linings of Having a Baby During The Pandemic

By Susan Aucott, MD, Johns Hopkins Medicine

The hospital experience for pregnant patients is different during the pandemic. Without visitors, new parents can focus even more on bonding with their new baby.

January 27, 2022 | 2 min read

Fostering Connections During the Pandemic

By Leslie Miller, MD, Johns Hopkins Medicine

It’s been challenging for everyone to stay social through the ongoing pandemic. Trying a new hobby with a friend, and encouraging our patients to do the same, will help us stay connected through these difficult times.   

Many of the anti-vaccine messages aim to bring forth emotion in the public, especially fear. Remain calm when talking with patients, friends, family, and neighbors.

May 26, 2021 | 1 min read

Talking with those opposed to vaccines (archives, 2021)

By Panagis Galiatsatos, MD, Johns Hopkins Medicine

When speaking with people who respond to scientific information in a challenging manner, the most critical thing to remember is to stay calm. Refrain from simply "talking over" those with whom you're in conversation.

March 26, 2021 | 5 min read

“The Danger of a Single Story”

By Jade Cobern, MD, Johns Hopkins Bloomberg School of Public Health, Margaret Hannah, MD, MPH, Johns Hopkins Medicine, Rosemary Hawkins, MS, CCLS, Johns Hopkins Medicine

A single narrative creates biases, reinforces stereotypes, and can prevent us from seeing the full potential in ourselves and others. Appreciating multiple stories can deepen and broaden our perspectives.

March 25, 2021 | 1 min read

How to Mitigate Imposter Syndrome

By Namrata Walia, MD, Baylor College of Medicine

Imposter syndrome can interfere with your ability to care for patients. If these feelings become overwhelming, consider working with a mental health professional.

"I asked his family what he'd want us to know about him and his daughter said he loves Irish music."

February 15, 2021 | 2 min read

End-of-Life Care During The Pandemic

By Ambereen Mehta, MD, Johns Hopkins Medicine

Hospital visitation is limited during the pandemic. To alleviate the stress of this restriction, connect patients with their families via video as often as possible.

January 27, 2021 | 2 min read

Gin And Tonic—Cultural Footprints of Disease

By Kittane "Vishnu" Vishnupriya, MBBS, Johns Hopkins Medicine

To mitigate incorrect assumptions about patients who have been infected with COVID-19, we must work to spread truths and to minimize inaccuracies—particularly those that may be shameful or demeaning.

January 14, 2021 | 2 min read

3 Strategies For Responding to Your Patient’s Experience of Loss

By Mollie Marr (she/her), MD/PhD student, Oregon Health & Science University

Even if you don’t fully understand your patient’s experience of loss, you can always listen, honor feelings, and show compassion.

January 12, 2021 | 2 min read

6 ways to engage families to support child mental health

By Barbara Robles, MD, University of Texas

Strong relationships with clinicians can empower children and their families to engage more fully in their mental health treatment.

November 19, 2020 | <1 min read

Quitting Smoking During The Pandemic

By Panagis Galiatsatos, MD, Johns Hopkins Medicine

Remind patients that quitting smoking is hard and takes time. This will help them take a first step toward better health.

"How did you and your partner first meet?"

December 2, 2020 | 1 min read

5 open-ended questions to learn more about your patient

By Jeffrey Millstein, MD, Penn Medicine

Asking patients open-ended questions can reveal their fears and worries. This might help you better address their concerns.

November 23, 2020 | 3 min read

Working With Perpetrators of Intimate Partner Violence

By Galina Portnoy, PhD, Yale School of Medicine

In addition to identifying survivors of Intimate Partner Violence (IPV), complementary efforts are needed to detect those at risk of perpetrating IPV to prevent future incidents.

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