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June 9, 2021 | 2 min read

How to Support Patients When Transitioning Back to “Normal”

By Laura Hanyok, MD, Johns Hopkins Medicine

As we move through phases of the pandemic, understanding patients’ goals and asking about their worries is paramount.

August 5, 2019 | 2 min read

Training and Identity

By Laura Hanyok, MD, Johns Hopkins Medicine

What parts of yourself do you want to bring back into your life that you may have lost during residency?

June 28, 2019 | 1 min read

How to Improve Outpatient Handoffs

By Laura Hanyok, MD, Johns Hopkins Medicine

Consider performing outpatient handoffs and preparing patients when you will be away. This will make your time away easier for your covering colleagues and for your patients.

March 3, 2018 | 2 min read

Six Steps to Make Wellness Work

By Laura Hanyok, MD, Johns Hopkins Medicine

Our well-being as physicians is an essential part of professionalism. If we aren't well, we can't provide the best care to our patients, who deserve our best.

October 31, 2024 | 3 min read

The human cost of toxic work culture

By Laura Hanyok, MD, Johns Hopkins Medicine

Healthcare professionals often experience unrealistic work expectations. If this becomes too much, clinicians can seek support, set boundaries, and even consider making a change.

July 10, 2024 | 2 min read

Lessons from earlier in life: bagging groceries

By Laura Hanyok, MD, Johns Hopkins Medicine

The service industry principles I learned while working in a grocery store apply to medicine. These include prioritizing customer needs, actively listening, and appreciating colleagues.

May 15, 2024 | 2 min read

Removing barriers to physician mental health

By Laura Hanyok, MD, Johns Hopkins Medicine

Taking care of yourself by getting professional help when needed is essential to giving excellent patient care. You can also encourage coworkers to do the same.

July 24, 2018 | 2 min read

Why I Attend My Patients’ Funerals

By Laura Hanyok, MD, Johns Hopkins Medicine

I try to go to my patients' funerals because they are profound and humbling experiences.

December 13, 2023 | 1 min read

Micro-acts of joy

By Laura Hanyok, MD, Johns Hopkins Medicine

Focusing on your own wellness doesn’t take a lot of time. A simple practice like listing three things you’re grateful for each day can reduce burnout.

July 2, 2019 | 5 min read

Shock, Grief, and Arrival

By Paulo Selber, MD, Columbia University

In the process of decisions regarding children’s welfare, listening to the parent’s feelings will always be the right thing to do.

Encourage parents to support their teens in connecting with friends safely.

April 8, 2021 | 3 min read

How to Support Teens’ Mental Health During The Pandemic

By Leslie Miller, MD, Johns Hopkins Medicine

Now more than ever, it's critical for parents to check in with their teens on a regular basis. Encourage parents to ask their children directly how they’re doing and to validate that these are hard times.

Dr. Barry Solomon and his team work to create a safe space for teens at their practice.

April 12, 2018 | 3 min read

Creating a Safe Space For Teen Well Visits

By Barry Solomon, MD, MPH, Johns Hopkins University School of Medicine

Providing excellent care for adolescents includes creating a safe space for confidential discussions. The clinically excellent pediatrician is able to help support the teen to share sensitive concerns with parents and caregivers.

October 2, 2023 | 4 min read

Exclamation Points And Exhalations

By Ajibike Lapite, MD, MPHTM, Texas Childrens Hospital

Even when lab results are normal, some patients may still have concerns. Take time to address their fears and worries.

May 3, 2018 | 5 min read

Challenges, Choices, and Changes

By Catherine Parrish, MD, Johns Hopkins Community Physicians

CHALLENGE yourself to be a lifelong learner—make CHOICES in your career that make you HAPPY, and use the CHANGES in your personal life to inform and enrich your work.

August 6, 2020 | 3 min read

5 tips for supporting people with autism

By Roma Vasa, MD, Johns Hopkins Medicine

It’s critical to make time to understand how your patient communicates best, learn their strengths, empathize with their challenges, and give them as much autonomy and choice as possible.

June 18, 2018 | 7 min read

Treating Every Patient How I Would Want To Be Treated

By Mitchell Goldstein, MD, Johns Hopkins University School of Medicine

A pediatric emergency department physician shares his inspiring clinical mission and values statement.

January 20, 2022 | 2 min read

Reflecting on Boundaries During Times of Loss

By Leslie Miller, MD, Johns Hopkins Medicine

Recently, my eyes filled with tears upon learning of a death in my patient’s family. Empathizing with patients who have suffered a loss can bring up strong feelings. How much of this is ok for clinicians to reveal?

July 30, 2024 | 3 min read

Unplug to recharge

By Jennifer Katzenstein, PhD, Johns Hopkins Medicine

When I engaged in a personal digital detox, I noticed my ability to focus on patients improved. Two ideas to try are setting screen-time limits and establishing tech-free zones.

May 7, 2024 | 3 min read

“My patient is dying”

By Nakiya Showell, MD, MPH, MHS, Johns Hopkins Medicine

Excellent patient care goes beyond medical expertise. Building relationships, clear communication, and emotional intelligence are crucial for compassionate care, especially in the face of critical illness.

November 13, 2019 | 4 min read

The Art of Scaffolding Conversations

By Robert Trevino, MD, PhD, Medical College of Wisconsin

Scaffolding when communicating is meeting the other person where they are in their understanding. This is essential for healthcare discussions to best meet the needs of our patients.

February 10, 2022 | 1 min read

How to Express Empathy With Humility

By Rebekah Fenton, MD, Northwestern University

To show we care, we can simply say something like, “I can’t imagine how hard this must be.”

October 9, 2019 | 3 min read

Return to Play

By John Wilckens, MD, Johns Hopkins Medicine

While research findings are critical for clinical decisions, they only support the human art of empathizing with and understanding your patients.

August 19, 2019 | 6 min read

Holding Hope

By Jennifer Goetz, MD, Massachusetts General Hospital and McLean Hospital

By highlighting the strength and courage of our patients, we can sustain hope for our patients and their families.

November 11, 2022 | 2 min read

Is that so?

By Sarah Radtke, PhD, Johns Hopkins Medicine

Patients and families may share experiences that we feel are inaccurate, improbable, or impossible. Discussing their statements nonjudgmentally helps to form trusting relationships.

May 29, 2018 | 2 min read

Love At First Sight

By Margaret Chisolm, MD, Johns Hopkins Medicine

A clinically excellent physician always takes the time to ask his/her patient about the history of substance use in their parents and siblings, as well as aunts, uncles, grandparents, and cousins; and always asks about adoption.

"Studies of the Fetus in the Womb," Leonardo da Vinci, c. 1511, Royal Collection of the British Royal Family, United Kingdom, public domain.

June 18, 2019 | 5 min read

Stepping Away From Stories

By Nadia Jajja, MBBS

Journalism and medicine have both taught me the privilege of having a voice and knowing when to use it.

November 9, 2022 | 2 min read

Trust

By Joanne Shay, MD, Johns Hopkins Medicine

While caring for a four-year-old girl diagnosed with lymphoma, I learned that acknowledging and validating patient and family fears strengthens relationships.

October 21, 2020 | 3 min read

Show Me

By Jared Rubenstein, MD, Baylor College of Medicine

Asking patients to share photos and videos can give clinicians a deeper understanding of their lives. This may allow us to give better person-centered care.

September 19, 2022 | 1 min read

What I’ve Learned as an ESL Physician

By Ming-Hsien Wang, MD, Johns Hopkins Medicine

Growing up with non-English speaking parents, I know first-hand the challenges that these patients face. Being able to communicate is imperative for connecting and creating effective treatment plans.

July 28, 2021 | 2 min read

4 Things You Can do to Support Patients Facing Hard News

By Rebekah Fenton, MD, Northwestern University

In medicine, we sometimes have to share horrible news. When doing so, hold the conversations in a private space, make sure the patient and family understand what you’re saying, acknowledge emotions, and answer questions.

January 16, 2024 | 2 min read

“Too maternal”

By Kimberlee Parker, DO, MPH, Baylor College of Medicine

Being a mother has helped me to be a better doctor. Both roles require empathy, which I express toward my children and patients.

June 21, 2022 | 2 min read

“Can’t you put him down?”

By Ivor Berkowitz, MBBCh, MBA, Johns Hopkins Medicine

Medical decision making for critically ill patients is complicated and difficult for everyone involved. It is our responsibility to ensure that patients and families are adequately informed to make choices that align with their values.

April 4, 2022 | 4 min read

Lessons From Puppies About Life And Medicine

By Ankita Sagar, MD, Brooklyn, New York

Adopting a pandemic puppy has reminded me of the value of play, curiosity, listening, perseverance, and vulnerability. This helps me be a better human and give better patient care.

David and John Launer in North Wales. Photo author's own.

January 7, 2020 | 3 min read

Like Father, Like Son—or Possibly Not

By John Launer, MD, London, United Kingdom

Would you advise young people to become a doctor? Reflection from a father and son below.

May 18, 2021 | 2 min read

A Question That Transformed my Care of Patients

By Rebekah Fenton, MD, Northwestern University

Asking patients, “What are you most worried about?” can bring to light unspoken concerns and allow fears to be addressed.

"I've learned that keeping a vegetable garden is worth a medicine cabinet full of pills."-Lucy Beneventi

May 24, 2023 | 3 min read

An Email Chain That Made me Smile

By Scott Wright, MD, Johns Hopkins Medicine

Each year of life has lessons to teach us. The insights in this piece may serve as a reminder to seek out advice from those who are older, and to make time for reflection.

February 23, 2022 | 1 min read

Why we Must be Mentors

By Panagis Galiatsatos, MD, Johns Hopkins Medicine

Mentoring is essential to supporting trainees. Helping learners find their passion and grow will ultimately allow them to find happiness and meaning in their work.

September 26, 2024 | 3 min read

Under the influencers

By Adam Schiavi, MD, PhD, Johns Hopkins Medicine

The social media "Black out challenge" promotes asphyxia that can result in irreversible brain damage or death. Healthcare professionals should warn patients and caregivers to be cautious about social media trends and provocations.

November 30, 2022 | 2 min read

Anger

By Joanne Shay, MD, Johns Hopkins Medicine

When patients or loved ones express anger, honest and sincere communication may help address their feelings and underlying concerns.

April 26, 2018 | 1 min read

Forming True Partnerships In Care: Listen To Your Patient

By Michael Crocetti, MD, MPH, Johns Hopkins Community Physicians

Reflecting on caring for a 12-year-old with a complex neurological condition, I was humbled by the parents’ definition of clinically excellent patient care.

October 28, 2020 | 1 min read

Preventing Dry Eye in the Zoom Era

By Sharon Solomon, MD, Johns Hopkins Medicine

Increased online activities during the pandemic has caused higher rates of dry eye for many. All clinicians should encourage their patients to take regular short breaks from screens.

June 13, 2019 | 6 min read

How to Talk With a Vaccine Skeptic

By Dharushana Muthulingam, MD, Yale School of Medicine

You cannot treat those who challenge you with contempt. Conversations must be navigated with respect and compassion.

A child playing with a parent's gun that wasn't safely stored.

October 15, 2020 | 3 min read

How to Talk About Firearm Safety During the Pandemic

By Katherine Hoops, MD, Johns Hopkins Medicine

With a surge in gun sales during the pandemic, exposure to firearms has increased for all. It’s imperative that clinicians give comprehensive firearm safety counseling to patients during these challenging times.

May 30, 2024 | 1 min read

Transparency and trust

By Justin Colleran, patient, Ireland, Miriam Colleran, MD, St. Brigid\'s Hospice & Naas General Hospital, Ireland

The delayed diagnosis of my brother's appendicitis highlighted the importance of honesty and accountability when medical errors occur. By openly acknowledging mistakes, doctors can rebuild trust.

May 21, 2019 | 3 min read

Telling People Terrible Things

By Amy Caruso Brown, MD, SUNY Upstate Medical University

Learning to break bad news gently takes time and practice, with the goal of telling the most terrible things to our patients a little bit less terrible.

September 23, 2021 | 2 min read

Best Practices for Cross-Cultural Communication

By Rebekah Fenton, MD, Northwestern University

When caring for patients with limited English proficiency, always use a licensed interpreter. Remember to direct your speech and body language to the patient.

April 9, 2018 | 3 min read

Healing Through Compassion and Empathy

By Kristen Nelson, MD, Johns Hopkins University School of Medicine

Read Dr. Nelson’s clinical mission statement, reminding us that “no matter what, you’re not just treating the patient, you’re treating the whole family.”

February 29, 2024 | 1 min read

“It could happen to you”

By Hayley Sparks, MD, Johns Hopkins Medicine

When talking with vaccine-hesitant patients, I bring up the recent measles outbreaks. It can be effective to use current events to motivate better compliance with immunization guidelines.

April 11, 2019 | 2 min read

A Band of Sisters and Brothers

By Ivor Berkowitz, MBBCh, MBA, Johns Hopkins Medicine

It is difficult for new members to join an established tightly-knit team that has shared intense, life-altering, emotionally charged experiences with each other for many years.

July 27, 2021 | 3 min read

Lessons From My Experience as a Grandpa And Clinician

By Ivor Berkowitz, MBBCh, MBA, Johns Hopkins Medicine

My experience of feeling helpless through my grandchild’s illness reminded me that kindness, empathy, and honesty are central to giving clinically excellent care.